Privacy Policy

Effective Date: 09/2025

Packet33 LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information you provide: Name, email address, phone number, and company details when you fill out forms, request a quote, or contact us.

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

  • Service Information: Any details you choose to share with us regarding your cybersecurity needs.

2. How We Use Information

We use the collected information to:

  • Provide and improve our cybersecurity services.

  • Respond to inquiries, requests, or support tickets.

  • Send administrative messages such as confirmations and updates.

  • Maintain security and prevent fraud or misuse.

  • Comply with legal or regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

  • Trusted service providers/contractors who assist us in delivering services (under confidentiality agreements).

  • Legal authorities if required by law, regulation, or legal process.

  • Business transfers (e.g., merger, acquisition, or sale of assets), in which case you will be notified.

4. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve functionality and performance.

  • Analyze site traffic and usage trends.

  • Remember your preferences.

You can disable cookies through your browser settings, but some features may not work correctly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights such as:

  • Access, update, or delete your personal information.

  • Request restriction or object to processing.

  • Data portability.

  • Opt-out of marketing communications.

To exercise these rights, please contact us at legal@packet33.com

7. Data Retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations.

GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). This means:

  • We only collect and use your personal information where we have a lawful basis, such as your consent, the performance of a contract, or our legitimate business interests.

  • You have the right to request access to the personal data we hold about you, request correction or deletion, and object to or restrict certain types of processing.

  • You also have the right to data portability and the right to withdraw consent at any time.

  • To exercise these rights, please contact us at legal@packet33com.wpenginepowered.com

We will respond to GDPR-related requests within the timeframes required by law.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Packet33, LLC

legal@packet33.com